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It takes me great pleasure in writing to express our heartfelt thanks to Miss Crystal Lai for her quality service and professional advice that helps our daughter Emerald to gain an unconditional offer for Sixth Form place in UK.
It is never easy in earning an unconditional offer for Emerald. We believe that it couldn’t be achieved without Crystal’s enthusiastic support and invaluable contribution. Emerald started the application process rather late in last summer. However with the prompt response of Crystal, Emerald took UKiset exam, selected the appropriate schools and submitted applications before deadline of each school, all these happened unbelievably within a short period of time. Crystal arranged the most convenient interview time  for Emerald, negotiated for Skype interview, collaborated for the school visit, and bargained with the school for our best interest. We were most lucky to have Crystal to stand by us to handle all these hurdles in a professional way. 
We truely appreciate Crystal ‘s persistent effort and effective mediation skill.  Her commitment and dedication in helping parents and students in finding a right school is impressive. We were extremely delighted and beyond words when we learned that we had finally succeeded in winning a true unconditional offer for Emerald in Downe House.  Attending a boarding school for inspiration and exploration is Emerald’s dream, Crystal ‘s hard work truely makes her dreams come true.
Thank you once again for Crystal’s excellent  performance. I assure you that having a responsible and devoted  staff like Crystal is undoubtedly a valuable asset to Britannia Studylink. Please help to extend our gratitude to other staff of Britannia as well. All of you have done a good job. We would definitely love to recommend your company and Crystal to anyone who needs your expert service in future. Wishing you all the best and keep up with your efforts.